About Us

Welcome to JuiWave!

At JuiWave, we are passionate about providing innovative and high-quality portable fruit juicers that make healthy living easy and convenient. Our mission is to empower individuals to embrace a healthier lifestyle by offering products that are both functional and stylish.

We understand the importance of convenience in today’s fast-paced world, which is why we have dedicated ourselves to creating a product that allows you to enjoy fresh, nutritious juices anytime, anywhere. Whether you’re at home, at work, or on the go, our juicers are designed to fit seamlessly into your lifestyle.

Customer satisfaction is at the heart of everything we do. We are committed to providing excellent customer service and ensuring that every shopping experience with us is a positive one. Our team is always here to help with any questions or concerns you may have.

Thank you for choosing JuiWave. We look forward to helping you achieve your health and wellness goals.

Refund and Return Policy

Overview

At JuiWave, we are committed to ensuring your complete satisfaction with your purchase. If you are not entirely satisfied, we’re here to help.

Returns

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Timeframe: You have 30 calendar days to return an item from the date you received it.
• Process: To initiate a return, please contact our customer service team at [your email address] with your order number, a brief description of the issue, and any relevant photos.
• Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

• Inspection: Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
• Approval: If your return is approved, we will initiate a refund to your original method of payment.
• Timeframe: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at [your email address].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at [your email address] with your order number and details about the issue.

Contact Us

If you have any questions on how to return your item to us, please contact us at [your email address].